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KYC Deadlocks Are Killing Your Conversion Rate
In Fintech, Web3, and secure platforms, the onboarding process is a minefield. When a third-party KYC provider (like Sumsub or Onfido) times out, or a liveness check fails on a specific Android device, the user abandons your app immediately. This is the most frustrating point of revenue leakage.
TestAxion acts as your security UX gatekeeper. We conduct empirical testing on your entire authentication funnel. We ensure that biometrics, document scans, and 2FA SMS handoffs work flawlessly across all devices, securing your user acquisition pipeline.
Strict testing of external API handoffs (Sumsub, Onfido, Jumio) to ensure document uploads and verification webhooks trigger perfectly.
Real-world validation of camera APIs, facial recognition, and fingerprint authentication across a fragmented landscape of mobile devices.
Ensuring that SMS gateways, authenticator apps, and email OTPs arrive instantly and validate without logical deadlocks.
Testing how your app behaves when a user uploads a blurry ID or an expired passport. We ensure error messages are clear and recovery flows are frictionless. We ensure your compliance audit trail remains intact even when users fail the verification process.
Auditing password resets, biometric fallback mechanisms, and secure session timeouts to prevent unauthorized access.